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Warehouse Automation Strategy Key to Robot Management
Gartner predicts that by 2030, 20% of supply chain managers will primarily manage robots rather than human teams. This shift responds to labor shortages and rising operational costs, with 80% of workers expected to interact daily with smart robotics systems.
New Management Paradigms Required
Most organizations currently lack specialized robotics management frameworks. While technical professionals initially handle small robot fleets, growing adoption requires dedicated management structures. Supply chain leaders will need operational understanding of robotic capabilities without requiring engineering expertise.
Abdil Tunca, Gartner's Senior Supply Chain Analyst, emphasizes: "Companies must develop holistic warehouse automation strategies encompassing robot selection, deployment, and maintenance lifecycles."
Implementation Roadmap
Gartner recommends four key steps:
- Establish centralized robotics competency centers
- Develop comprehensive automation strategies
- Implement full lifecycle management protocols
- Create governance frameworks covering cybersecurity and SLAs
The transition will initially create specialized robot management roles before integrating into standard operations, mirroring IT's evolution in organizations.
