Trust and privacy are at the core of OpenAI's products. Users have tools to control their data, including easy opt-outs and permanent deletion of ChatGPT chats and API content within 30 days.
The New York Times and other plaintiffs have demanded OpenAI retain consumer ChatGPT and API customer data indefinitely as part of a baseless lawsuit. This conflicts with OpenAI's privacy commitments and weakens protections.
OpenAI is appealing the order to prioritize user trust and privacy. The company has clarified that ChatGPT Enterprise is excluded from preservation and continues to challenge the overreach.